Help & FAQs

With a Caboodle subscription, we've combined and tailored all your dog's food, treats and chews each day... we do the measuring, daily portioning, careful menu curation and delivery so you don't have to.

It's one less thing to think about... our aim is to keep you and your dog delighted every day!

Here's how it works:

Step 1. Fill out the short questionnaire tell us about your dog, so we can find the ideal Caboodle meal for you (1 meal is 7 days of complete food portioned for your pooch).

Step 2. Choose 1 of our 2 flexible plans - a one time purchase with no commitment or a subscription plan and checkout.

Step 3. You'll then receive your personalised Caboodle Meals and if you subscribed your order billing will be sent out in line with your preferred delivery schedule. We always remind subscribers via email about upcoming billing seven days before, and it's super easy to move, skip or cancel your subscription at any time in 'manage subscriptions'.

To manage your subsciption you'll need to activate and set-up an account, this can be done by clicking the icon (top right of the Homepage) or by clicking 'manage subsciptions' in your email correspondance.

Our plans are completely flexible but if you have any questions don't hesitate to give us a call: 0800 888 6432 or email: hello@caboodle.dog

We‘ve found customers find it helpful to have the weight brackets captured on our Caboodle sizes to allow them to better navigate between our options. Customers are able to move up or downsize at any point but nearly everyone has been happy with our initial size recommendation - plus, there are more sizes coming soon!

We have customers with dogs at the lower and higher range of all our stacks who are really happy with our portion sizes. Activity level, body condition, metabolism and whether a dog is neutered or not can all have a significant impact on the calories each dog needs.

Admittedly every dog is different and we’re not going to get it spot on each time, so we have a programme in place to check-in with everyone post purchase to make sure it’s all going well.

If you have any questions don't hesitate to give us a call: 0800 888 6432 or email: hello@caboodle.dog

All food products in your Caboodle stack are made in the UK and EU - you can find full details HERE

We don't provide free samples of Caboodle... BUT we do have code: Caboodle Sample Tray available for only £2.99 which is perfect if you want to give Caboodle a try without committing to a weekly stack.

Caboodle is the first dog food subscription with everything in one place: wet food, dry food, treats and chews - we've got it all covered. The cost depends on the size of your dog and a number of other questions (in our short questionnaire). Tailored 7 day Caboodle meals start from as little as £2.71 a day with free delivery. This includes everything you need for a whole week - it's not just food, it's the whole Caboodle!

We're committed to feeding dogs delicious and nutritious food in the right amount. This means we've spent time finding the best nutrient rich ingredients to go into our daily boxes with proven functional ingredients like prebiotics, glucosamine and chondroitin. We're also doing the weighing and portioning for your dog, so you don't have to.

In addition, we're the first brand to bring everything together in one place, so wet food, dry food, treats and chews in every daily box.

Caboodle is your one-stop-shop for everything and when you add up what you're currently feeding on a daily basis you'll find we’re similar, if not better value - check out our Pricing page.

If your dog is healthy with no allergies or intolerances and used to a mix of wet and dry food then you could start using Caboodle straight away.

However for more sensitive tummies, we would recommend that you phase out your existing food and gradually increase the amount of Caboodle over a period of 5-7 days.

It's your choice! You know your dog best and we've designed Caboodle in a way that gives owners options to feed wet or dry in the morning or evening, with treats throughout the day and a chew a night.

If you're unsure please don't hesitate to get in touch with us via: hello@caboodle.dog or 0800 888 6432

Please refer to our product composition details, if you're still unsure please don't hesitate to get in touch with us via email or phone at: hello@caboodle.dog or 0800 888 6432

Simply find a spot in your kitchen for your Caboodle meals - all our food is packed in a way which means it can be stored safely at room temperature.

No more overnight defrosting (hurray!).

Once opened if you prefer to split the wet food portions you should put the remainder in the fridge and use within 24 hours. Hate open wet food in your fridge? Please get in touch and we can try to find a solution that suits you: hello@caboodle.dog or 0800 888 6432